www.Ridge.bet is a brand name of Raw Entertainment B.V., incorporated and registered in Curacao with company number 157205 whose registered office is at Fransche Bloemweg 4, Curacao licensed to conduct online gaming operations by the Government of Curacao under license 8048/JAZ. 18+ to play complaints@gaminglicences.com
Last updated: 9. Feburary 2025
Please read this policy carefully to understand our policies and practices concerning your personal data and information and how we will treat, use, and process it. If you do not agree with our policies and procedures or with our terms and practices, you may not access our website or use any service offered on it, disregarding if the company or its third-party partners provide them. All gambling services and chat services on the website are conditioned on your acceptance of these terms. By accessing our website, you agree to only use our services under the conditions mentioned in our terms. Please regularly check our terms for updates and changes. We may ask for additional data to comply with all laws and regulations concerning our KYC-AML policy; please review it for further information regarding our prevention and reporting of illicit and illegal activities and the prevention and reporting of money laundering.
Website : refers to www.Ridge.Bet and www.Ridge.Bet
Company : refers to Raw Entertainment B.V. , incorporated and registered in Curacao with company number 157205 whose registered office is at Fransche Bloemweg 4, Curacao
WE or US : refers to the company
Country : refers to Curacao
Governing law : refers to the laws of Curacao
Roobido: refers to the currency used on www.Ridge.Bet One Roobido equals to one dollar worth of Bitcoin or Ethereumor Litecoin or Cashat the current exchange rate.
Roobido-Safe: refers to your on-site wallet in which your Roobidos are stored.
Terms : refers to this Agreement (Terms of Service) in addition to the Privacy Policy, KYC-AML-Policy, and Responsible Gambling Policy
Account refers to a player's user account created on www.Ridge.Bet under this agreement.
User: refers to any natural individual using services on www.Ridge.Bet under the terms.
License: refers to the companies gambling license, Master License of Gaming Services Provider, Antillephone 8048/JAZ.
Affiliate : refers to any other user who joins via your invite link/code,
AML: refers to anti-money laundering, further information in our KYC-AML policy
KYC: refers to Know your Customer, further information in our KYC-AML policy
Support: refers to the Ridgebet support team and the Ridgebet compliance team
Third-party partner: refers to all of the company's business associates
Cookies are small files placed on your computer, mobile device, or any
other electronic devices that access our website contain the details of your browser and browser history.
While using any service on the website or accessing the website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. The personally identifiable data does include, but is not limited to:
To comply with our KYC-AML policy, we may ask you for additional information regarding our KYC and AML checks and verifications you can find in our KYC-AML policy.
While accessing our website and any service on it from any electronic device, we collect technical data disregarding the used device, which includes but is not limited to:
This information is essential to provide all services offered on the website in high quality, and the services can not be provided without them.
All your social media profiles linked to the user account, including but not limited to:
We collect a variety of data from your social media when linked to your Ridgebet user account, including but not limited to:
Your public profiles will be used in order to complete the KYC verification and checks from your account. The compliance team may ask you to link a social media account to your account or submit further documents in order to verify your account—further information regarding our KYC checks and verifications you can find in our KYC-AML policy.
We record all communication between you and the company, the company's staff, third-party partners, third-party partner's staff, another user, bots, and automation, and all messages sent in a Ridgebet chat room or another chat room on the website. These include but are not limited to
We collect all communication data in order to comply with regulations regarding data storage-further information regarding regulations and laws to data storage you may find under your privacy policy rights.
Information we receive from third parties and information from third-party databanks and administrative databanks must match with administrative regulations and the information and data you submitted to us.
Additionally, we receive information from third-party services, online contractors, and financial service providers, including but not limited to
We monitor all cryptocurrency transactions and crypto wallets in great detail to avoid money laundering on the website, further detail you can find in our KYC-AML policy.
We use third-party tools and services to process all data collected on the website, all documents submitted through users and all information collected in regards to cash payment options
SEON is a company that specialises in various anti-fraud solutions, data processing, document verification and provides an all in one solution to analyse user behaviour for potential fraudulent actions and connections to illicit activities.
SEONs tools allow the compliance team to verify documents and crosscheck data through multiple external and internal databanks. Additionally, each user account on the website will be checked for linked public domains and social media to ensure the accuracy of the provided data as well as gathering further information on the account.
All user data collected on the website and submitted through customers will be analysed through the specialised tools SEON provides and checked for accuracy, connection to illicit activities, and previous violations of our terms of service. Furthermore, the data will only be transferred encrypted through a secure API, ensuring the user can only be accessed by authorised personal.
SEON imposes the highest standards of data protection and aims to fully cooperate with Ridgebet on keeping our users' data safe and secure- You may view their Privacy Policy at: https://seon.io/privacy-policy/
Veriff is a company that specialises in ID verification and the verification and approval of POA and addresses in general.
The verification system is fully implemented into the company's anti-money laundering and KYC and fraud prevention system. It automatically goes through all documents submitted by users or customers in order to comply with the company’s measurements and processes—further information in our KYC-AML-Policy.
Veriff imposes the highest standards of data protection and aims to fully cooperate with Ridgebet on keeping our users’ data safe and secure- You may view their Privacy Policy at: https://www.veriff.com/privacy-policy
Information we receive from you may be shared with our payment providers, which offer you payment services on the website. For example, your data may be shared when making a cash deposit on the website. Cash deposits include but are not limited to all e-wallets, credit and debit cards, bank transfers and fiat transfers.
We ensure you our trusted payment providers will handle your data with the same safety standards as the company. In addition, your data will be only stored on encrypted servers and accessed only by authorised personnel.
Personal data you enter while making a cash deposit or a cash withdrawal on the website will be used for anti-fraud checks, KYC purposes, scans for open international sanctions, AML and CTF purposes, and general prevention combat of illicit and illegal activities. Further details can be found in our KYC-AML policy.
The Personal data you entered may be shared with our partnered payment providers and used for anti-fraud checks, crosschecking with the KYC, scans for open international sanctions, AML and CTF purposes, and general prevention combat of illicit and illegal activities.
Our partnered payment providers may share additional data with us, which you provided to them for anti-fraud checks, crosschecking with the KYC, scans for open international sanctions, AML and CTF purposes, and general prevention combat of illicit and illegal activities. Further information can be found on your personal payment subpage, accessible from the website.
The company may exchange data with the following e-wallet payment providers and allow transactions from their e-wallets to the website:
The company may remove a payment provider or add an additional payment provider at its sole discretion at any time.
Details of our credit card payment providers, fiat payment and bank transfer payment providers, voucher and prepaid card payment providers can be found on your personal payment subpage accessible via the website.
You may see additional details of the payment providers and payment gateway applying to your region on your personal payment subpage accessible from the website.
The company supports Visa, Master Card, AmericanExpress, Diners Club and JCB credit cards if available in our local payment gateways. Each gateway will automatically show you the accepted credit card types. Additionally, each gateway will provide you with information on which additional credit card types are accepted. The variety of credit cards accepted may variate depending on your location; as different gateway accept different credit cards, some of the above-mentioned card options may not be available in your region.
You may also provide information to be published or displayed, or posted on public areas of the website or transmitted to other users of the website or third parties affiliated with the company. Your user contributions are posted and published on the website and transmitted to others at your own risk. Additionally, we cannot control the actions of other users on the website with whom you may choose to share your user contributions and posts. Therefore, we cannot and do not guarantee that your user contributions will not be viewed by unauthorised people.
In order to make your stay on the website and all of its services more user-friendly, to keep track of visits to the website, and to improve the service, the company collects a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies. However, you must note that turning off cookies may restrict your use of the website and all services on it.
We use cookies and similar tracking technologies to track your activity on the website and all services on it. Additionally, we store essential sessional information within them.
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide any services to you. Without them, no access is granted to the website and all services on it. They help to authenticate our users and prevent fraudulent use of your user account on Ridgebet. These cookies document and validate your access to the website. Without these Cookies, the website can not be reached, and therefore no services can be provided. We only use these essential Cookies on our website for our services.
All data submitted to you in any other way than the channels mentioned above will be stored equally as the before mentioned data.
To make a continuous service on the website, we submit all data collected from you to our Ridgebet Support Team and Ridgebet Compliance Team.
All communication without the Ridgebet Support Team and Ridgebet Compliance Team will be recorded, disregarding if spoken or written conversation. This is done to improve our support and compliance teams further to provide you a better experience in the future. All compliance data and issue reports will be used to improve the website further and enhance all services offered on it and prevent issues and bugs.
Your data will be used for service messages, including but not limited to messages which request feedback, request a correction, request a solution to an issue.
Your data will be used for KYC and AML verifications and checks. These include but are not limited to verification of your true identity and control of it, age check, verification of your registration data, verification of your origin and address, verification of your source of funds, control of your legal and regulated access to the website and all services on it, prevention of illicit and illegal activities, prevention of money laundering. KYC and AML verifications may include security checks from thirds, including but not limited to financial service operators, government agencies, and international money laundering combaters. Further information regarding the KYC and AML checks and verifications you can find in our KYC-AML policy.
Your data will be used to process and validate all your cryptocurrency transactions. These validations may include security checks from thirds, including but not limited to financial service operators, government agencies, and international money laundering combaters.
We supervise and monitor all usage of our website and all services offered on it. We may use your data to improve our services and website, make them increase in quality and security, change and adjust them in order to comply with user preferences and control if all services are used following our terms.
We regularly check all actions on the website, all usage of the service, and all messages in all chats in the chat rooms on the website to prevent any harassment, illicit and illegal activities, and violations of our terms.
The company may use your data to update your newsfeed on the website and to inform you about ongoing promotions and upcoming events while you are online on the website.
The company may use your data to update you via SMS (text message) or E-mail about ongoing promotions, coming promotions, news, changes, current events, and upcoming events while you are not online on the website. Further information regarding SMS marketing and E-mail marketing and how to opt-out of them can be found further below in SMS Marketing and E-Mail Marketing.
We may use your personal data to contact you with newsletters containing marketing, promotion material, news, account information, changes, and other information that may be of interest or use to you. You may opt-out of receiving any marketing or promotion-related E-Mails from us by following the unsubscribe link in one of the E-Mails or by deactivating E-Mail in your profile on the website, or by contacting our Ridgebet Support team. If you are unable to request these actions yourself, please contact us to assist you.
We may use a third-party to do E-Mail Marketing services for use, including but not limited to managing and sending E-Mails to you.
GetResponse
GetResponse is an E-Mail marketing sending service provided by GetResponse.
For more information on the privacy practices of GetResponse, please visit their privacy policy: https://www.getresponse.com/legal/privacy.html
We may use your personal data to contact you with newsletters containing marketing, promotion material, news, account information, changes, and other information that may be of interest or use to you. You may opt-out of receiving any marketing or promotion-related SMS from us by following the unsubscribe link in one of the SMS or by deactivating SMS in your profile on the website, or by contacting our Ridgebet support team. If you are unable to request these actions yourself, please contact us to assist you.
GetResponse MAX
GetResponse MAX is an SMS marketing sending service provided by GetResponse via a sub-company following their main companies guidelines.
For more information on the privacy practices of GetResponse, please visit their privacy policy: https://www.getresponse.com/legal/privacy.html
We may use your data following our KYC and AML checks and verifications; for further information regarding our KYC and AML checks and verifications, please go through our KYC-AML policy.
Our Ridgebet Compliance team may ask you to connect your Facebook account with your Ridgebet user account to support our KYC verifications and checks.
If you choose to connect your Facebook account with your Ridgebet user account, the company gets access to all your information, posts, pictures, and location data connected to your Facebook account.
If you do not wish to connect your Facebook account with your Ridgebet user account, you are free to do so and instead complete the AML 1 Verification to verify your Ridgebet user account. For further information regarding AML 1 Verification, please go through our KYC-AML policy.
The Ridgebet Compliance team will continuously check every withdrawal from a Roobido safe and every deposit from your cryptocurrency wallet to your Roobido safe. For these checks and verification, we use third-party services to assist us; for further information regarding the checks on your cryptocurrency wallet, please go through our KYC-AML policy. For these checks and verification, we may share your personal data with trusted third-party partners, including but not limited to:
We use the services of Chainalysis, which is a service provider specialised in offering comprehensive cryptocurrency investigations and transaction monitoring solutions.
Chainalysis Inc., known as Chainalysis, has a high standard of data protection and aims to fully cooperate with Ridgebet on keeping our user's personal data safe and secure. You may view their privacy policy at
https://www.chainalysis.com/privacy-policy/
Additionally, we crosscheck all cryptocurrency transactions on two different databases to make sure no money laundering is possible via the company's wallets.
First Database is Bitcoin Abuse Network; you may see their privacy policy on https://www.bitcoinabuse.com/
The second Database is Crystal Blockchain; you may see their privacy policy on:https://crystalblockchain.com/
ShuftiPro will support the company in their checks for possible fraud, screening people from political or criminal interests during all daily operations, and the entire AML-KYC procedure. Additionally, Shufti Pro assists in the customer and user verification and the authentication of documents submitted to the company. Their advanced system fully cooperates with its internal system, and the internal system is used together with its third-party partners.
Shufti Pros Database includes over 1000 international and national sanction lists and watch lists, which is used to crosscheck all customers and users of the company.
Shufti Pro Limited, called Shufti Pro in this document, complies with the high companies' standards of data protection and cybersecurity. No data will be handed out to unauthorised subjects.
Their Privacy Policy can be viewed at https://shuftipro.com/privacy-policy/
The Company restricts multiple jurisdictions and individuals for various reasons, including risk management, legal compliance, fraud prevention and player protection. Further information regarding the restricted jurisdictions can be found in our Terms of Service.
The Company uses third-party services to shield its website and its services from unauthorised access.
GeoComply is a company that specialises in offering geo-block and geofence solutions. GeoComply's services are used to strengthen the company's measurements and hardens to prevent citizens of restricted or banned areas and jurisdiction from accessing the website and any services on it.
GeoComply's multiple measurements provide a strong barrier for the citizen of banned jurisdiction while also assisting the company in combatting fraud and other unlawful actions by blocking knowing offenders. In addition, GeoComply is the company's primary system to prevent unauthorised access to its website.
Additionally, the GeoGuard function of GeoComply is implemented to ban all unauthorised usage of VPNs on the website. Further, GeoGuards function also prevents proxies, Tor, and data centres from connecting to the website and its services without authorisation.
GeoComply's imposes the highest standards of data protection and aims to fully cooperate with Ridgebet on keeping our users' data safe and secure- You may view their Privacy Policy at: https://www.geocomply.com/privacy-policy/
To provide you a better experience on our website and with all services on it we cooperate with other service providers. Some of your data will be processed through our trusted third-party partners, including but not limited to:
We may use third-party service providers to monitor and analyse the usage of our services on the website
We may use third-party service providers to improve our website and all services on the website.
We use the functions provided and operated by Google, including but not limited to:
Google Places
Google Places is a service operated by Google, which returns information about places using HTTP requests.
Google Places service may collect information from you and your device for security purposes.
The information gathered by Google Places follows the privacy policy of Google: https://www.google.com/intl/en/policies/privacy/
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visits activity. If you cannot install these browser plugins yourself, please contact us, the Ridgebet Support team will assist you.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We use the functions provided and operated by third-party providers not affiliated with Google, including but not limited to:
Mouseflow
Mouseflow is a session replay and heatmap tool that shows how our customers click, move, scroll, browse, and how they pay attention to our website and all services offered on it. APS operates the service.
Mouseflow service may collect information from your device.
The information gathered by Mouseflow is held following its privacy policy: https://mouseflow.com/privacy/
Statcounter
Statcounter is a web traffic analysis tool; it helps us keep an overview of all the traffic on the website. You can read the privacy policy for Statcounter here: https://statcounter.com/about/legal/
The company may share your personal data with a trusted third-party service provider to provide you all services offered on the website. These include but are not limited to service providers, support assistance, financial service provider, cybersecurity provider, marketing companies, data analysts and investigations, third-party gambling providers, and shareholders of the company.
We use your personal data in cases of legal interest and legal conflicts and comply with government agencies, executive organs, anti-money laundering agencies, in courts of law, and in criminal investigations.
The company may be required to disclose or share some or all of your personal data by law. You acknowledge that the company may share your personal data on behalf of the company and its third-party partners if required by law, with the executive organs, government agencies, anti-money laundering agencies, courts of law, and criminal investigations, which can be empowered by the law requiring your personal data. These cases include, but are not limited to:
The company will share your personal data with government agencies and national executive organs when required by law for an ongoing investigation.
The company will share personal data to support investigations against fraud, terrorism, terror financing, intentionally misleading information, endangerment of national security and safety, and prevent legal offenses and violations according to the national legal system.
To comply with national and international guidelines and regulations regarding fraud combatants, anti-money laundering, and responsible gambling. Following the corresponding national and international organisations and agencies.
The company may share your personal data with a trusted third-party service provider to provide you all services offered on the website. These include, but are not limited to:
The company may share your personal data with other companies within the Raw Entertainment B.V . group. Including both not limited to cooperative, subsidiary, direct and indirect sub-companies. All current and future companies within the Raw Entertainment B.V . Group shall be included. Your information will be primarily shared for internal and business-related reasons in accordance with this privacy policy.
The company may share your personal data with third-party service providers, which process the data provided by you in the ways as previously described. These services shall include but not be limited to website-hosting, support centers including call centers, providers for ID verification and address verification and general information verification, marketing services data-analysis services, for market research operations, for a third-party payment processor, for third-party cryptocurrency verifications, for financial institutions doing any financial transaction for the company, for online transactions services and technical support agencies. All third-party processors will follow strict guidelines for data protection and cybersecurity.
The company may share your personal data with executive organs, courts, anti-money laundering agencies, and national government agencies when we feel relegated to do so to prevent any damage to the company or in order to prevent crimes, illegal and illicit activities, fraud, or money laundering. The company may do so at its sole discretion.
The company may share your personal data to legally claim business conditions and business agreements or to claim legal rights, legal ownership, or securities of the Raw Entertainment B.V . Group from public or third parties.
The company may share your personal data with other online-gambling-websites, credit institutions, credit and debit cards companies, and similar companies and agencies with which you attempted any cause of fraud, money laundering, or other illegal or illicit activities. These do not only include game manipulation, payment fraud, illegal transaction, including money laundering, but also any practice fit to hurt or harm the company, public, or other third parties.
The company may share your personal data with a third-party supplier in cases of sales of assets, company fusions, insolvency, or company re-organisations.
All of your personal data is stored and processed within our data servers located in the EWR, following all European Union guidelines on data protection and cybersecurity.
As every international organisation and company, we often must transfer data internationally. Therefore, your personal data may be globally transferred, including data that was collected in the European economic sphere. Your personal data may be processed worldwide in order to fulfill all services you use on the website.
When we transfer your personal data to any nation, country, region, or territory outside the European economic sphere, we ensure all our guidelines on data protection and cybersecurity are met. We ensure that with data protection norms and data protection agreements recommended by the EU-commission, your data is safely processed and protected from unauthorised access. We regularly check all our third-party partners, business associates, and international partners of the Raw Entertainment B.V . Group to ensure all data is processed as agreed on in our data protection agreements.
The company and its trusted third-party partners empathise the importance of data protection and cybersecurity. The company and its third-party partners aim to always use the latest technology to ensure your personal data is secure and safe from any unauthorised access. Our third-party partners and our company will use all technological and administrative insurances to ensure your personal data stays safe. We aim to protect your data from all unauthorised access, unauthorised disclosure, deletion, and data loss. We ensure all of our third-party partners and sub-companies empathise with the same importance on data protection and cybersecurity on your personal data.
Our measures include, but are not limited to:
The time we store your personal data and any data collected depends on the reason the data was collected and stored in the first place. Additionally, it depends on if you requested the personal data to be deleted and if there is any legal obligation to save and store the data for a longer extended period of time. If any regulations or government agencies directives exist regarding the storage of your personal data, the company will store your personal data as long as the regulation or government agency directive expects us to do. We store your personal data at least as long as we are legally obligated to store it by the data collection obligation of the European Union.
We may store your personal data for an extended period of time for marketing purposes; if you do not wish us to do so, please contact our Ridgebet support team or our Ridgebet compliance team or opt-out in the settings of your accounts. If you are unable to request these actions yourself, please contact us to assist you.
If you wish us to permanently delete your personal data from our system and all storage units after the legally obligated period of the European Union is over, please contact our Ridgebet support team or our Ridgebet compliance team or opt-out in the settings of your accounts. If you are unable to request these actions yourself, please contact us to assist you.
When the company processes your personal data following a legal obligation or any legal duties, the company acts in accordance with all legal retention periods.
We may process personal data under the following conditions:
In any case, the company will gladly help clarify the specific legal basis that applies to the processing, mainly whether the provision of personal data is a statutory or contractual requirement or a requirement necessary to enter into a contract.
The company undertakes to respect the confidentiality of your personal data and to guarantee. You can exercise your rights.
You have the right by this privacy policy and by law, if you are within the EU, to:
You may exercise your rights of access, rectification, cancellation, and opposition by contacting our Ridgebet support team. Please note that we may ask you to verify your identity before responding to such requests. You must complete your ID verification first before we can process your request. If you request it, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about the company's collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.
The company and its third-party partner's services do not address anyone under the age of 18. You must be at least 18 years of age or older in order to use any services offered on the website by the company or its third-party partners; we do not offer any services to minors. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data from your account, please contact our Ridgebet compliance team or our Ridgebet support team. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers as well as taking active steps to ban this user from the website and all services offered on it by the company and our third-party partners.
The company reserves the right to adjust, modify or replace these terms at any time, at our sole discretion. The company will regularly update its Privacy Policy; we recommend you to go through our Privacy Policy periodically to stay up to date with all changes and additions to our data protection guidelines. If a revision or adjustment is made, we will make reasonable efforts to provide you detailed notice when implementing them.
The company uses a variety of social media platforms to which you can connect freely. The company shares news, promotions, information, changes, and more on its social media accounts. All interactions with the company's social media accounts are only possible in accordance with the terms, including the privacy policy. If you do not wish to comply with the company's terms, you may not interact in any way, shape, or form with the company's social media accounts.
The company does not use any social media account besides the accounts mentioned in the privacy policy. Any account claiming to be associated with the company in any form which is not mentioned in the privacy policy is an imposter and not affiliated with the company and its third-party partners in any way.
The company will take legal steps against any impersonation and misinterpretation of its trademarks—further information regarding our intellectual property and trademarks you can find in our terms of service.
You may access Ridgebet's Twitter account via:
You may access Ridgebet's Telegram account via:
If you have any questions, issues, suggestions, or feedback, feel free to contact our Ridgebet support team and our Ridgebet compliance team any time:
Feburary 2025
www.Ridge.Bet is a brand name of Raw Entertainment B.V , Reg No 157205, having its registered address at Fransche Bloemweg 4, Curacao, licensed to conduct online gaming operations by the Government of Curacao under license 8048/JAZ. Raw Entertainment Ltd, Reg No HE421735, having its registered address at Voukourestiou, 25, Neptune House, 1st Floor, Flat/Office11, Zakaki,3045, Limassol, Cyprus is a wholly owned subsidiary of Raw Entertainment B.V. Raw Entertainment Ltd acts as a paying and operational agent on behalf of Raw Entertainment B.V. 18+ to play