www.Ridge.Bet is a brand name of Raw Entertainment B.V., incorporated and registered in Curacao with company number 157205 whose registered office is at Fransche Bloemweg 4, Curacao, licensed to conduct online gaming operations by the Government of Curacao under license 8048/JAZ. 18+ to play complaints@gaminglicences.com
Last updated: 13 January 2025
Please read this policy carefully to understand how you can protect yourself from negative side effects that might appear when taking part in games of risk, games of skill, and games of chance, including but not limited to addictions and financial losses. If you disagree with our policies, terms, and practices, you may not access our website or use any service offered on it, disregarding if the company or its third- party partners provide them. All gambling services and chat services on the website are conditioned on your acceptance of these terms. By accessing our website, you agree to only use our services under the conditions mentioned in our terms. Please regularly check our terms for updates and changes.
Website: refers to www.Ridge.Bet and http://www.Ridge.Bet
Company: refers to Raw Entertainment B.V., incorporated and registered in Curaçao with company number 157205 whose registered office is at Fransche Bloemweg 4, Curacao
WE or US: refers to the company
Country: Refers to Curacao
Roobido: refers to the currency used on www.Ridge.Bet. One Roobido is equal to one dollar worth of Bitcoin or Ethereum or Litecoin or Cash at the current exchange rate.
Roobido-Safe: refers to your on-side wallet in which your Roobidos are stored.
Terms: refers to this Agreement (Terms of Service) in addition to the Privacy Policy, KYC-AML-Policy, and Responsible Gambling Policy
Account refers to a player's user account created on www.Ridge.Bet under this agreement.
User: refers to any natural individual using services on www.Ridge.Bet under the terms.
AML: refers to Anti-Money Laundering, further information in our KYC-AML policy
KYC: refers to Know Your Customer, further information in our KYC-AML policy
Support: refers to the Ridgebet Support Team and the Ridgebet Compliance Team
Third-party partner: refers to all of the company's business associates.
For us, gambling is entertainment, fun, and excitement; the same applies to most of our users and customers. But the company and its third-party partners also consider the possibility of negative side effects being caused by the participation in gambling services, which may apply to some of our users and customers. Pathological gambling has been recognized in medical science as a severe sickness for many years.
Since the beginning of us offering gambling services, we have been thinking about this problem and are trying our best to help prevent gambling's adverse effects. We want to help our users recover from them and do our best to prevent any negative side effects from occurring in the first place. Under "Responsible Gambling," we understand multiple steps and measures with which a gambling provider can help its customers keep control. We do not only aim to prevent any issues but also assist, as much as we can, in the recovery of our users and customers, in case any problems and negative effects appear.
The most important instrument against negative side effects, which can be caused by the participation in gambling services, is knowledge and education, especially about gambling risks, to support our user's self-control. We do this to ensure they do not suffer from negative side effects and enjoy our services to the full extent.
Our support will help you via E-Mail at all times without any additional charges for you. The Ridgebet support team and the Ridgebet compliance team might not be available at all times but we aim to respond to your request as quickly as possible.
Our support will, of course, not give out any personal data regarding your person without your consent to anyone else besides the occasions explained in our Privacy Policy. Please go through our Privacy Policy to find out when and what personal data we share, including but not limited to government agencies and third-parties. All sensitive information will be handled with great caution.
Also, you can take a self-test to find out, if you are already gambling-addicted at https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
And you can also find additional information about gambling addictions and the negative side effects that they may cause at:
https://www.begambleaware.org/safer-gambling/
Further general information regarding the topic and free support you can find at:
We recommend that you read and follow the below-given hints before and while participating in any games of risk, games of skill, games of chance, or other gambling services. To ensure gambling stays fun and safe for you, free from any negative side effects. If you follow these six steps, you substantially reduce the risk of negative side effects, especially addictions to gambling.
Set yourself a deposit limit Before you start to participate in gambling services, think about how much you can afford to gamble and lose first. Take your personal financial situation in accordance with your lifestyle into consideration. Play with amounts that are meant to be for fun and your entertainment. Don't play to earn money; play for fun alone!
Do not try to win back a loss at every cost Try not to take big or huge risks to win back what you previously lost, especially not at any cost. When participating in gambling services, you might lose money; winning money is uncertain. Play for entertainment and not to earn money. Set yourself an amount of money you can spend on your hobby, the participating in gambling services should be equal to other hobbies. Set a price for it the same way you set yourself a maximum price to visit the cinema or for a theatre ticket. When gambling, you may get lucky and pay nothing or win something, but this is not certain, so do not expect it.
Set yourself a time limit Set yourself a time limit, and do not break it. Stay within your limit strictly. Keep in mind that gambling services' participation should stay in balance with your other hobbies and not be your only hobby. It would help if you didn't spend more time on the website and all services provided by it than you spend on any other hobby.
Play smart: It is smarter not to play games of risk, games of skill, or games of chance when you are extremely stressed, depressed, or under too much pressure. Also, do not play when you are under the influence of medication, drugs, alcohol, or similar mind-affecting substances. Before you start to gamble, make sure your senses are clear, and you are in control of yourself.
Take breaks: It would help if you take breaks when you notice that you are getting tired or can't concentrate anymore. We recommend going out to get some fresh air from time to time to clear your mind and stay healthy. Medical science advises taking a few steps at least every 45 (forty-five) minutes.
Only one account: To make it easier for you to keep your overview on how much time and money you spend on the participation in gambling services, it is highly advised not to create more than one account per person. Additionally, the company does not allow more than one account on the website unless they are fully linked together and can be viewed as one.
To use our Service, you have to be 18 years of age or older. To avoid abuse, keep your login data and password safe from any minors near you. You are responsible for safeguarding the password that you use to access the website, your account, and for any activities or actions from your account.
Generally, we recommend a filter program to prevent minors, especially children, from accessing any content on the internet, which is not healthy or made for them.
For parents, we can recommend a list of internet filters to support them, from keeping their children from any context, which was not made for them, or is potentially harmful to them: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html
In the event of you getting diagnosed with a gambling addiction or if you try to stay away from all gambling services for a different reason, we want to assist you in your abstinence from gambling services. Especially if they become harmful to you. "Self- Exclusion" means that you exclude yourself, out of your own choice, from all gambling-related services. You, the company, or a third-party partner cannot undo this exclusion for a set amount of time unless certain conditions are met. If you wish to self-exclude yourself from all gambling-related services, please message our Ridgebet support team and give them a period between 6 (six) months and 5 (five) years. Additionally, our Ridgebet support team will explain all future steps and what is needed from you. A self -exclusion is only possible through the support after you verified your identity via two-face authentication; please follow the Ridgebet Support team's instructions. As a self-exclusion is a big limitation of your account, we must ensure you are certain, and not someone else is asking on your behalf. If our team can be of any assistance to you, they gladly will.
Please keep in mind that the Self-Exclusion is permanent for the period you choose. The exclusion can and will not be undone for your own protection unless you complete a survey and confirm twice you want to end self-exclusion, with at least 48 (forty-eight) hours between the first and second confirmation. The survey aims to ensure you are not addicted to gambling and are in control. An employee of the company may judge at his or her sole discretion if you are in the mental state to participate in gambling services again or not. The company can not be held liable for the staff member's decision; you are solely responsible for answering the survey accurately and truthfully. You are solely responsible for all damages and losses occurring to you through misinforming the companies staff member. The two confirmations are necessary to ensure you have the time to think about the consequences of taking part in gambling services, not limited to games of chance, games of skill, and games of risk again, and do not act out of an urge to gamble or a spontaneous decision. You acknowledge the Ridgebet Support team can not end the self-exclusion before its agreed end unless you pass the survey and confirm twice, with at least 48 (forty-eight) hours in between, that you want to participate in gambling services again.
During Self-Exclusion, you are not allowed to create a new account on the website or access any service on the website in any way. Every attempt to create a new account on the website or any attempt to participate in any of the gambling services offered on it during Self-Exclusion is a violation of our terms. It will result in the permanent ban of your original account as well as your newly created or used account.
If you fear you might get addicted to gambling or wish for a temporary break from all gambling-related services for a different reason, we would like to support you in that choice. A temporary break from all gambling services may help you realize if you are already addicted or help you in other forms. You can not log into your account on the website for 7 (seven) days during a temporary break. If you wish for a different length of your break, please contact the Ridgebet support team; please note that the break has to be at least 72 (seventy-two) hours and can not be over 14 (fourteen) days. After that time passes, your account will be automatically unlocked. Your account will not be affected or changed during that time; you will not lose any of your Roobidos in your Roobido-safe or any progress on the website.
A temporary break may only be given through the support after you verified your identity via two-face authentication; please follow the Ridgebet Support team's instructions if you wish to exclude yourself from the website and all services offered on the website temporarily. You, the company, or a third-party partner cannot undo this temporary exclusion for the set period. When you contact our Ridgebet support team will explain all future steps and what is needed from you. If our team can be of any assistance to you, they gladly will. Please note that no temporary break can be given unless you verify yourself first since we do not wish to restrict your account without verifying you request it and not someone else from your account.
Please keep in mind that the temporary break is permanent for 7 (seven) days or the time you agreed with the support. The temporary exclusion can and will not be changed in any way or form. By asking for a temporary break, you accept it as it is and will not circumvent it in any form or way.
During a temporary break, you are not allowed to create a new account on the website or access any service on the website in any way. Every attempt to create a new account on the website or any attempt to participate in any of the gambling services offered on it during a temporary break is a violation of our terms. It will result in the permanent ban of your original account as well as your newly created or used account. The company is not liable for any losses that may occur to you, disregarding the losses' nature, if you circumvent the temporary break or violate the terms.
Due to the company's responsibility to assist in the prevention of gambling addictions and ending severe harmful side effects, the company may be forced to take actions according to the best judgment of its staff. Please understand that these actions may go against your will and restrict your account or deny you access to the website if the company's staff identifies especially severe cases of gambling addictions. Or gets unquestionable information regarding a user who suffers from severe addictions
Restricting your account or denying access to the website against your will is the last resort when we face severe cases with severe harmful negative side effects. However, the company's staff will first try other measurements to assist you in overcoming your potential addictions and reduce the side effects coming from them.
You acknowledge that the company may restrict your account or deny you access to the website if the staff undoubtedly knows about a severe gambling addiction you might develop or have in your own interest. The company is not liable for preventing gambling addictions or negative side effects. Please gamble responsibly. Additionally, the company can not promise that its staff can find any upcoming addiction and take measurements before harmful side effects occur. For further questions regarding the company's staff acts and their actions, please contact the support through the information given in the contact section of this policy.
If you have any questions, issues, suggestions, problems, or feedback, feel free to contact our Ridgebet Support Team and our Ridgebet Compliance Team any time:
www.Ridge.Bet is a brand name of Raw Entertainment B.V , Reg No 157205, having its registered address at Fransche Bloemweg 4, Curacao, licensed to conduct online gaming operations by the Government of Curacao under license 8048/JAZ. Raw Entertainment Ltd, Reg No HE421735, having its registered address at Voukourestiou, 25, Neptune House, 1st Floor, Flat/Office11, Zakaki,3045, Limassol, Cyprus is a wholly owned subsidiary of Raw Entertainment B.V. Raw Entertainment Ltd acts as a paying and operational agent on behalf of Raw Entertainment B.V. 18+ to play